Velaris Managed Support Services - Reducing Costs
Our fully Managed Support offering builds upon our standard Support Services by adding complete system administration for organizations that cannot afford a full time, dedicated team. The Velaris team will develop group-centric Role Based Access Control (RBAC) security models, define and create folder structures, develop publishing and scheduling guidelines, analyze report usage patterns, and develop plans for performance improvement.
Services offered to manage and support Oracle BI System 9, EPM 11 and OBIEE:
- System Administration
- Business Process Implementation
- Folder and Security structure
- Content Management
- Job Scheduling
- User, Group, and Role Management
- Life Cycle Management
- Weekly Status Conference Call
- 30 minute review session
- Weekly Status Reports
- Maintenance updates
- Oracle BI Infrastructure Support
- Systems Architecture
- Environment Recommendations
- Maintenance
- Oracle Support Liaison
- Product and Patch Release Management
- Services Maintenance
- Performance Monitoring
- Back-Up Strategy
- Oracle BI Configuration
- External Authentication
- Database Server
- Web Server
- Application Server
- Data Source Connections (DAS, Production Reporting)
Information Technology
Schedule 70