Velaris Support Services - Reducing Costs
For a low monthly fee the Velaris team will support your Oracle BI environment. Services include system architecture and backup recommendations, system monitoring and performance tuning, and patch release management. Our team acts as a liaison between Oracle support and your organization. Weekly status reports and conference calls keep your staff up-to-date on all issues and support activities.
Services offered to support Oracle BI System 9, EPM 11 and OBIEE:
- Weekly Status Conference Call
- 30 minute review session
- Weekly Status Reports
- Maintenance updates
- Oracle BI Infrastructure Support
- Systems Architecture
- Environment Recommendations
- Maintenance
- Oracle Support Liaison
- Product and Patch Release Management
- Services Maintenance
- Performance Monitoring
- Back-Up Strategy
- Oracle BI Configuration
- External Authentication
- Database Server
- Web Server
- Application Server
- Data Source Connections (DAS, Production Reporting)
Information Technology
Schedule 70